The course, facilitated by Alexandre Espíndola, Professor of Undergraduate and Graduate Studies at FGV and Sociesc, has its didactic content focused on the Disney mode of advertising, teaching participants the best way to serve, serve and lead their business. How to conquer customer satisfaction, enchantment and loyalty, through excellent service and care. During the event, topics such as reflection on the services offered, the improvement of service processes and awakening through the real magic of Disney will also be addressed, creating and establishing a unique way, for you and your organization, to delight and motivate customers. .
Start: 18/10/2014 12:00
End: 18/10/2014 21:30
Values: BRL 265 by ticket or BRL 283,55 via Eventick.
Information and registration: through the Vilaj Coworking website (link to the side).
